Support

Frequently Asked Questions

Quick answers for customers using Star Analyzer on the web, Windows, Mac, and tablets.

How do I move Star Analyzer data from one computer to another?

Because Star Analyzer is web-based and stores your data in the cloud, you can run Star Analyzer from multiple computers or tablets without moving local data files around.

What happens after my first year of support and updates?

A new Star Analyzer purchase includes one year of updates, support, and cloud-based data storage. After the first year, continued access, support, and updates are available for $50 per year.

Renew annual support

How do I install Star Analyzer on a new computer?

For the web version, there is nothing to install. Visit StarAnalyzer.com and choose Run Star Analyzer, or go directly to the web app.

Run Star Analyzer web version